Protasis / MRM offers field support in United States and United Kingdom.
Tier 1:  Rapid Customer Care

Modern NMR facilities can't afford downtime.  Protasis/MRM will rapidly repair your probe at its facilities and get you up and running.  Annual cleaning and inspection are offered as needed to plan preventive maintenance.

Tier 2:  Hyphenated Application Support

'Cradle-to-Grave' management of your entire microfluid path.  Protasis specializes in matching fluid flows and analyte transfer between multiple stages in continuous-flow, hyphenated techniques like CapLC-NMR, CE-MS, and SPE-cLC.  Or, if you just want speed, we can rapidly and accurately load your sample into our NMR or optical flowcells.

Tier 3:  Integrated Process Analytics

Whether you want information or throughput or both, design your research facility for optimal results.  Protasis competencies span six dimensions.  We can create custom microconsumables to improve your sample preparation.  We can optimize your method.  We can even automate your experiments and handle the data to manage your total workflow.